Email policy

The short version

How we got your address

There are only three ways your email address ends up on our list:

• You filled in a form on profitlinkpro.io, such as a consultation request.
• You booked a call with us.
• You emailed, called or texted us first, or gave us the address in person.

We do not buy, rent, scrape or swap email lists, and we do not add addresses found on a public directory or a business card we were not handed.

What we send

Transactional email

Directly tied to something you asked for: a reply to your consultation request, a booking confirmation, a reminder before a call, a reply to your question, or a project update and invoice if you are a client. These are not marketing, so they are not covered by the marketing unsubscribe. If you want them stopped, tell us and we will close the thread.

Follow-up and marketing email

If you asked for a consultation and did not book a call, you will get a short follow-up sequence. Each message gives you something useful you can act on yourself, and each one has an unsubscribe link. The sequence ends on its own after the third message whether or not you unsubscribe.

Beyond that we send occasional practical email to people who have opted in. Roughly one to four messages a month, not daily, and not automated filler.

Stopping email from us

• Click the unsubscribe link at the bottom of any marketing email. It works, and it works immediately.
• Or reply to any email from us with the word UNSUBSCRIBE and we will do it by hand.
• Or email mike@profitlinkpro.io or call (805) 990-0845 and ask.

We honor opt-outs straight away, and in any case well within the 10 business days the CAN-SPAM Act allows. Once you have opted out we will not add you back unless you opt in again yourself. Suppression records are kept so the opt-out sticks; that record is the only reason we retain your address afterwards.

If you are a client with active work in progress, opting out of marketing does not stop project email. Those are two different lists.

What we commit to

• Subject lines describe what is actually in the email. No fake replies, no fake forwards, no invented urgency.
• The From address is a real, monitored address at a domain we own.
• Our physical postal address appears in every marketing email.
• Every marketing email says how to opt out, in plain language.
• We never sell, rent or share your address with another company for its own marketing.

Where your replies go

Replies to automated messages such as a booking confirmation or a reminder route into our CRM inbox rather than a personal mailbox. A person reads them, usually the same business day. Replies to a direct email from Mike go straight back to Mike.

Authentication and deliverability

Our sending domains are protected with SPF, DKIM and DMARC, so a receiving mail server can verify that a message claiming to be from us really is. If you receive something that appears to come from profitlinkpro.io and looks wrong, do not click anything in it. Forward it to mike@profitlinkpro.io and we will investigate.

We monitor complaint and bounce rates and remove addresses that hard bounce.

Your data

What we do with the address itself, how long we keep it and what rights you have over it are covered in the privacy policy. How we handle calls and text messages is on the compliance page.

How to reach us