Compliance

Phone calls and text messages

We do not run a text message marketing program, and we do not send bulk promotional texts.

When you give us a phone number and ask us to get in touch, we will call you about that request. If you check the text message consent box on our contact form, we will also text you about that request, including appointment confirmations and reminders. Consent is optional and is not a condition of any purchase. Message frequency varies. You can tell us to stop at any time, on the call or in writing or by replying STOP to a message, and we will note it and stop. Reply HELP for help. Message and data rates may apply; we do not charge for messages, but your carrier may.

You are welcome to call or text us first on (805) 990-0845. Doing so does not add you to anything.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

We do not use prerecorded messages or an autodialer for cold outreach. We do not make marketing calls to numbers on the National Do Not Call Registry unless you gave us express written consent or we have an established business relationship with you. We maintain our own internal do-not-call list and honor requests indefinitely.

Calls are not routinely recorded. If a call is ever recorded, you will be told at the start and can decline without any effect on the service.

Email

Our full email practices, including how addresses are collected and how to unsubscribe, are on the email policy page. In summary: we only email people who asked to hear from us, every marketing message carries a working unsubscribe link and our postal address, and opt-outs are honored immediately.

Advertising and results claims

We do not guarantee search rankings, lead volume, revenue or any other outcome, and we will not tell you we can. Anyone in this industry who does is either guessing or selling. The reasoning behind that is set out in our terms and conditions.

Where we quote figures about local search or consumer behavior, they come from published third-party research and we will tell you the source if you ask. Figures describing a market are not a forecast for your business.

Any assessment we give you of your website, listings or local search position is our own reading of publicly available information at the moment we look. It is opinion, not certification, and no platform endorses or reviews it.

Compliance in work we do for clients

When we build or run marketing on your behalf, we follow the platform rules and the applicable law, and we expect the same from you:

• We will not publish claims we cannot support, or claims you cannot support.
• We will not set up a text or email program without a valid consent mechanism, and we will not remove one to lift a conversion rate.
• Regulated industries carry their own advertising rules, including real estate, legal, health and financial services. You remain responsible for your licensing and disclosure obligations, and we will flag anything that looks like a problem.
• Review generation is set up to solicit honest reviews from real customers. We do not write, buy, incentivize or filter reviews, and we will not gate negative feedback.

Accessibility

We aim to meet the Web Content Accessibility Guidelines 2.1 at level AA on this site: readable contrast, keyboard navigation, visible focus, sensible headings, descriptive link text and text alternatives for meaningful images. Some embedded third-party components, such as the booking calendar, are outside our direct control.

If any part of this site is difficult for you to use, tell us at mike@profitlinkpro.io or (805) 990-0845 and we will fix it or give you the same information another way.

Privacy and data

What we collect, why, who processes it and the rights you have over it are set out in the privacy policy.

Reporting a concern

If you received a message from us you did not consent to, believe something on this site is inaccurate, or want to raise any other compliance issue, contact us directly. A person reads it, and we will respond within five business days.